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The Stalirov&Co team draw up the Terms of use and the Privacy Policy for a service that allows users tracking the Instagram influencers’ activity

About company and product

Hypelitix is a web service that analyses and provides public Instagram profile data in an automated and aggregated form to facilitate analysis. The product is focused on B2B marketing agencies in the USA. The service allows you to track the metadata of posts, IGTV and profile stories to filter them by hashtags and mentions.

Client Request

Connect PayPal and get the right to collect, process and store influencers’ data from open sources.

Resolution from IT lawyers

🔸Draw up a Terms of use with a detailed description of product features.

🔸Write a Privacy Policy according to the CCPA in the USA and the GDPR in the EU.

Realization

Our lawyers described the product features

After registering for service, you will have access to:

◼managing the list of influencers: adding, deleting, sorting and filtering;

◼informational overviews about the influencer's synchronization status;

◼time of the last synchronization attempt;

◼information about cached posts, stories and IGTV;

◼search for cached posts, stories, IGTV by various criteria:

◼date of publication, list of mentions or hashtags.

The platform has integrated Google Cloud Vision API to recognize text in images and videos.

We listed restrictions on the service usage

It is forbidden to use the service:

◼if the user is under 16 years old;

◼if the user does not have the required number of credits to perform synchronizations;

◼to change or redirect a service;

◼to resell information received through the service;

◼to create derivative works, reverse engineering and other illegal activities.

We spelled out the service administrator right to block services access

A user accepts that Hypelitix may terminate access to the services for non-payment, intentional misrepresentation of the number of intended syncs or other materials, and violation of the Terms of use.

We fixed payment model depending on the number of synchronizations and prescribed payment methods

Hypelitix supports a variety of payment methods including bank transfers, credit and debit cards, PayPal. The debit occurs if a user manually initiated the synchronization using service or API, or set automatic timer synchronization.

IT lawyers set the terms for debiting and returning funds from the account

Credits from the user's account are debited in the following cases:

◼successful sync result, in which Instagram account data was loaded;

◼unsuccessful sync result if the Instagram account does not exist or is closed, and the Instagram account details were uploaded, but now the link shows a different account.

Funds debited for successful or unsuccessful synchronization are non-refundable.

We created a list of disclaimers to limit Hypelitix liability

◼A user agrees that Hypelitix is not responsible for actions of the payment service provider, additional fees, bank charges or foreign exchange fees.

◼A user understands that data analysis is based on information provided by third-party sources. The data is based on publicly available information and Hypelitix does not verify its accuracy.

◼By using the service, a user warrants having knowledge and experience to assess the risks of information and effectively use Hypelitix as an analytical tool.

GDPR lawyer implemented CCPA disclaimer

Hypelitix does not collect personal data from data subjects, but from the Instagram social network, and cannot inform each data subject of the collection of personal information, except through the Privacy Policy.

We listed influencers’ information the service collects and processes

◼Raw data: all available information from the Instagram social network.

◼Processed Data: ID, username, profile photo link, bio, verification checkbox, number of posts published, number of followings, number of followers, posts, stories, IGTV, post media, IGTV and stories, including the presence or absence of mentions or hashtags, text recognition on images and videos of an Instagram account.

We spelled out the user's rights to access, correct and delete personal data

Users have a full set of rights in accordance with the GDPR, as well as the CCPA, and Hypelitix undertakes to respect their rights. User shall be entitled, inter alia, to request:

◼access to personal data (Art. 15 GDPR)

◼corrections (Art. 16 GDPR)

◼removal (Art. 17 GDPR; CCPA)

◼processing restrictions (Art. 18 GDPR)

◼transfer of personal data (Art. 20 GDPR; CCPA)

◼object to processing (Art. 21 GDPR)

◼object to automated processing (Art. 22 GDPR)

◼withdraw your consent to processing (Art. 7(3) GDPR)

Client feedback

Александр Чистяков Hypelitix
02.07.2021

Стоит начать с того, что мы подробно изучили несколько страниц выдачи Google для того, чтобы найти юридическую компанию, которая специализируется на разработке пользовательских соглашений на английском языке с учетом международного права (в основном США и ЕС) для проектов в ИТ-сфере (включая GDPR Compliance и прочие нормы, специфичные для США). После изучения десятка сайтов, которые одновременно предлагают решение вопросов в области земельного права и "разработку документов для ИТ" уже возникли сомнения, правильно ли мы гуглим. На фоне остальных сайтов, у Stalivov&Co в перечне услуг мы наконец-то увидели заветные "Публичная оферта | Пользовательское соглашение | Terms of USE" и поэтому и решили обратиться к нему.

 

При первом же разговоре после моего краткого описания нашего проекта Валерий задал неожиданно правильные вопросы, что окончательно подтвердило мои предположения, что мы обратились в правильное место. Нас приятно удивило, насколько фундаментально Валерий и его коллеги подошли к понимаю сути нашего сервиса еще на этапе сбора и анализа требований. Так как наш проект сосредоточен на работе с данными, они пытались выяснить абсолютно все нюансы, которые так или иначе влияют на составление грамотной Политики конфиденциальности, соответствующей как требованиям GDPR, так и требованиями международных платежных систем. Наше общение всегда было приятным, продуктивным и во многом познавательным, посколько Валерий всегда развернуто отвечал даже на те наши вопросы, которые не касались задачи напрямую.

 

В итоге мы получили отличные документы (на русском и английском языках), в которых были отражены все оговоренные нами нюансы. Мы остались очень довольны как процессом взаимодействия, так и результатами работы Валерия и его команды.

 

Огромное спасибо за ваш профессионализм и основательный подход к работе! Вскоре обязательно обратимся к вам еще, но уже с новыми задачами :)

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