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The Stalirov&Co team fulfilled legal requirements to connect payment systems for the Polish online store

About company and product

Polish multi-brand online store SneakerStudio, which delivers clothes and shoes to customers from Ukraine.

Client Request

Comply with legal requirements on personal data protection and connect payment systems.

Resolution from IT lawyers

🔸Develop a Terms of Use and Privacy Policy for customers from Ukraine.

🔸Divide online store and payment system responsibilities for users’ personal data collection and processing.


Our IT lawyers described payment methods

◼A user can pay for the goods online on the website using a certified payment system. Visa and Mastercard credit cards are accepted for payment. The Website does not charge any commission or other fees when users pay online. 

◼They can get information about possible additional commissions and payments from their bank. In case of successful online payment, order processing is carried out instantly and SneakerStudio.com.ua will be able to start delivering the goods.

◼A user can pay for the goods upon receipt. A user pays the cost of the goods and the cost of delivery to the courier service. The website does not charge additional fees in case of payment for goods upon receipt. The cost of delivery is calculated according to courier service tariffs and terms.

IT lawyers identified integration with payment systems and referred to their data processing policies

The website uses the DotPay payment system to get payments for goods. DotPay has its own Privacy Policy and Cookie Policy, as well as its own payment processing conditions, which a user will be able to see when paying.

We determined the terms to return goods and user funds

Return of goods is possible within 30 calendar days from the date of receipt, is carried out at the expense of a user and is allowed only under the following conditions:

◼a product was not in use, undamaged, uncontaminated, trade dress, consumer properties, seals, factory labels are preserved;

◼a user has an invoice or proof of purchase;

◼return is carried out together with the original box in which the product was delivered.

Refunds will be made within 14 business days after the item has been received and inspected. Receipt of the returned goods may take from 1 to 2 calendar months.

IT lawyers protected the copyrights to source code, design, user-generated content

All information, graphics, videos, images, design elements, code is the property of SneakerStudio.com.ua. Any commercial, advertising, marketing use of the content is prohibited.

All trademarks, models and inventions on the website are the property of SneakerStudio.com.ua or third parties. Unauthorized use of trademarks, models and inventions is not allowed.

We spelled out the SneakerStudio right to change platform, product and content features on the website, terminate the user account

◼SneakerStudio.com.ua has the right to change the functions and services offered on the site at any time and terminate a user's account in case of violation of the Terms of Use provisions.

◼SneakerStudio.com.ua has the right to unilaterally terminate the sale and display of goods on the website, delivery and processing of orders.

◼SneakerStudio.com.ua has the right to unilaterally, without prior notice, change the range, prices and description of goods on the website.

We set the user’s obligations to store platform access information

A user undertakes to securely store the information necessary to access the account (including login and password) on the website. The online store owner is not responsible for possible damage caused by the careless storage of the login and password or the deliberate disclosure by the users of their login and password to third parties.

GDPR lawyer drew up personal data processing principles and determined the purpose and what personal information the online store collects and processes

SneakerStudio.com.ua collects and processes only those personal data that are necessary to ensure the technical functioning of the website (cookies, IP address of the user's device, settings of the user's Internet browser) or provided by the user voluntarily for the purpose of ordering and delivering goods (name, surname, patronymic, residential address, phone number, e-mail address).

The website may collect information about the time users spent on the site, the number of visits and technical information about the connection.

We set the disclaimers, delimited the platform and third parties’ responsibility

◼SneakerStudio.com.ua is not responsible for harm or other consequences that may arise due to technical errors in the operation of the site and users illegal actions.

◼SneakerStudio.com.ua is not responsible for the actions of third parties, in particular, payment services and delivery services.

◼The website is not responsible for errors made by a user when filling out the order form or during registration, as a result of which the parcel did not reach the addressee.

We drew up the Cookie Policy for working with advertising and analytics services

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